
Shipping protection covers packages that are lost, damaged or stolen during transit.
Coverage takes effect immediately following checkout and continues until goods are delivered and received safe and sound by the customer
It covers your order if the package is lost, damaged or stolen while it's on its way to you. So if something goes wrong in transit, you're not left out of pocket.
Cover begins the moment you check out and stays in place right up until your order is delivered and safely in your hands. You're protected for the whole journey.
No. Once it's added at checkout, your protection is active automatically. There's nothing extra to set up or arrange in advance.
Just reach out to us and we'll help sort it out. Because your order is covered from checkout right through to delivery, we can look after a lost, damaged or stolen parcel.
If you'd like peace of mind that your parcel is looked after until it reaches you, it's a simple way to shop worry-free. It covers the common things that can go wrong on the way to your door.
We dispatch fast from Melbourne. Orders process in 24–48 hours and arrive in 5–12 business days, with free shipping Australia-wide.
