We're here to assist you with any questions, concerns, or feedback. Whether you need help with an order, have a product inquiry, or just want to share your experience, we're all ears.
Reach out to our friendly support team at info@brilliantaussies.com. We aim to respond within 24 hours, Monday through Friday.
Our team is available to assist you during the following hours:
Monday to Friday: 9:00 AM – 9:00 PM (AEST)
Saturday: Closed
Sunday: 900 AM – 9:00 PM
To check the status of your order, please visit our Order Tracking Page.
As a proudly Australian-owned business, we're dedicated to providing top-notch service and quality products to our fellow Aussies. Your satisfaction is our priority, and we're here to ensure your experience with Brilliant Aussies is nothing short of excellent.
Got a question, need help, or just want to say g’day?
Use the form below — our friendly Aussie support team will get back to you within 24 hours (Mon–Fri).
If you’re contacting us about an order, please include your order number (e.g. #BA1234) so we can help you faster.
Thanks for supporting Aussie-owned — we appreciate you!
