Shipping Info
📦 Shipping Information
💌 A Note From Us
We know you're excited to receive your order — and we’re just as excited to get it to you. That’s why we work hard behind the scenes to make sure everything ships quickly, smoothly, and safely.
🚚 Who Delivers Your Order?
We deliver Australia-wide using Australia Post, Toll.
Every order includes tracking so you can follow it every step of the way.
💸 Is Shipping Free?
Yes — shipping is 100% free Australia-wide.
No minimum spend. No hidden fees. Just fast, reliable delivery on every order.
🕒 How Long Will It Take?
Processing Time:
Orders placed before 11pm are packed and shipped the next day.
Shipping Time:
Once shipped, delivery generally takes 3–10 days.
Some regional and remote areas can take a little longer.
Tracking info will be sent to your email as soon as your order is on the move.
⏳ Shipping Delays & Tracking Updates
Sometimes couriers experience unexpected delays due to weather, peak season, or operational backlogs.
Please allow up to 5 business days for your tracking to update after dispatch — this does not mean your parcel hasn’t been shipped.
❌ Can I Cancel If Delivery Is Delayed?
Once an order has been dispatched, we are unable to cancel or refund due to shipping delays.
Delivery times are managed by third-party couriers, but we’re always here to help follow up if needed.
📅 Orders After 2 PM Friday
Orders placed after 2 PM on Fridays, weekends, or public holidays will be processed on the next business day.
🧑💻 Need Help?
Got a question about your order or delivery?
Reach out via our Contact Page — we’re happy to help and typically reply within 24 hours (Mon–Fri).